Anonymous
map-marker Denton, Texas

Regarding my Billing

I need refund if possible for all the payments debited from my account. Can you please check that issue
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Jeaneen Nwj

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Verified Reviewer

I tried getting help and the person seem not to understand a thing I was saying

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I called Amazon customer service to get help with my Amazon account and instead of taking his time to understand me and help just was rushing to cut me off I think anyone working should have the time and patience to listen what the person is trying to say Not cutting them off when there when they're trying to explain yourself
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Preferred solution: I just want my account to be solved

User's recommendation: 2

Isack Elj

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Verified Reviewer
| map-marker Irving, Texas

469943****

billing in february month is 15 dollar , i just uesd only free services .iam a student ,justing using aws
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Anonymous
map-marker Mamaroneck, New York

I keep being billed for services I keep cancelling

I still want a call 914-374-****. My original got cut short and I asked to be called back but have not received a call back.
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Tra Dfy
map-marker Cleveland, Ohio

I need some help my merchandise wasn’t wat I ordered so we can I call and talk to

The merchandise wasnt wat I ordered I or the hair to be 10 inch not. 2 inches so can I get a address so I ca return the hair so I can get my money back the hair was a mess I dont know wat yall was thinking about but I never ever ordered that anymore
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Anonymous
map-marker New York, New York

Billing

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I was using aws for an intership I had, and I was fully aware that there would be charges so I set a budget. Now that the internship is over and I terminated all my instances I am still being charged an obscene amount of money monthly
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Taren Grv
map-marker Arlington, Virginia

I just want to Close AWS account.

I have been studying for the last 11 months, I used free usage tier. Before the date line to close my account . It is not working my MFA Please, I need help.
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Priyanka O Yyq

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Verified Reviewer
| map-marker Delhi, National Capital Territory Of Delhi

408-257****-650**** not received replacement order

Amazon Web Services - 408-257****-650**** not received replacement order
Amazon Web Services - 408-257****-650**** not received replacement order - Image 2
Amazon Web Services - 408-257****-650**** not received replacement order - Image 3
Amazon Web Services - 408-257****-650**** not received replacement order - Image 4

Hi Team,

My replacement order 408-257****-650**** was raised on 23 Feb 2024, is showing stats on the way back after 1.5 months dated 9th March 2024, and not showing any progress last one month.

The agent neither called for replacement nor collected the return item from delivery address. And I am also not getting any contact number to get the update on my return and replacement of "Fizbiz sharp soft blaster mannual Gun" original order 405-821****-0617910 and replacement order 408-257****-650**** .

Kindly contact me on mail id priyankaozarkar5@***.com to get the best resolution on this dispute on urgent basis.

Thank you.

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Brian M Uja
map-marker Scranton, Pennsylvania

Took money out his banking account when he doesn't have this access

I want to talk to someone about from your company took money out from our banking account when he doesnt have this account
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Maurice King

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Verified Reviewer

WARNING ABOUT AMAZON WEB SERVICES!!!

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I truly give up. I don't know how affiliated Amazon Web Services is with Amazon, but I am noticing that it's impossible to contact either one because they use "an address that does not accept incoming e-mails," a clear sign that they have PLENTY TO HIDE!!!

I have made it VERY CLEAR to them that I do not want their services because 1) they refuse to give me full details of what their services offer 2) they had a female agent whose command of English was obviously inadequate because she understood nothing of what I said to her and I found her to be incomprehensible to me as well 3) that agent called me AT 1:20 AM to give me her incomprehensible babbling in which she gave me ABSOLUTELY NO ANSWER FOR REQUESTED INFORMATION. Anyone who says I am talking nonsense should face an agent like her and see what real nonsense sounds like!

They persist in sending me notices that my account is past due and that they have charged me for it. One thing they are going to discover very soon is that the account information that they have is from a debit card that the bank deactivated because I found a fraudulent charge in my account; I have a new debit card now and I am not about to give the information to outright thieves!

I tried to write to them and to send them the documents to illustrate why I am complaining, but of course, they make that impossible to do. I would advise anyone looking for some sort of web service to STEER CLEAR OF AMAZON WEB SERVICES AT ALL COSTS BEFORE THEY ARE TOLD TO PAY ALL COSTS FOR NOTHING!!!

I have already filed a review against Amazon and they have their own inadequacies that I have described most accurately, but clearly, they aren't going to hear a word that I have to say, probably because they employ many people with such inadequate command of English as the agent who dared to call me at an ungodly hour! I am washing my hands of AWS and have another service that was very clear for what I would be paying, so why should I pay money when the provider won't even tell me what they are providing?

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Cons:
  • If you want someone who knows competent english
  • Leave them
  • None to mention if you like calls in the middle of the night

Preferred solution: REMOVE ME FROM YOUR MAILING LIST AND LEAVE ME ALONE FOREVER!!!

User's recommendation: Find another provider of web services as I did!

Barbara C Frk

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Verified Reviewer

Can't talk to human being

Couldn't care about customers! Too big for service to people Need real people to deal.too controlling.want 100 letters even here!need competition
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priya d Rlp

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Verified Reviewer
| map-marker Coimbatore, Tamil Nadu

Asking doubt in aws-ec2 instance for autodeploy code

Our project's goal is to use an AWS EC2 instance to automatically deploy the Bitbucket code. I received an error like this at the time: "The overall deployment failed because too many individual instances failed deployment, too few healthy instances are available for deployment, or some instances in your deployment group are experiencing problems." This is where the mistake is. Please assist me. I was unable to resolve this.
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Anonymous
map-marker Tampa, Florida

Billing BS

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Signed up for the "free tier". Played with it for a couple of hours but everything was so cumbersome, I stopped using it and closed my account. It said it would take a few days to go through. Never heard back and forgot about it. Amazon then charged me $75 TWICE! Now they won't even talk to me about a refund because the account is closed.
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User's recommendation: Stay far far away

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Anonymous
map-marker Austin, Texas

Hold on my account

I won 2 gift cards for Amazon by playing games and I registered them on my account and Amazon put a hold on my account and kept my cards. That was not fair. They want me to show proof of buying the cards but I won them playing games. They canceled my phone rest and kept my cards.
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User's recommendation: Do not order from Amazon.

Ankit S Xvx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order never came

Amazon Web Services - My order never came
My order not come.and not tracking my order in Amazon Web. Amazon wep app not good and not any clear response.
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Preferred solution: Deliver product or service ordered

User's recommendation: Order

Anonymous
map-marker Austin, Texas

My order

I placed an order with your gift cards and you put a hold on my account. I am very disappointed in their service.
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User's recommendation: Don't order from Amazon.

About

Related Companies

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Summary

Amazon Web Services is a collection of cloud infrastructure services. They were launched in 2006. The owner is Amazon.com. The company headquarters is based in Seattle, Washington, USA. The services are designed for storage & content delivery, database, networking and computation. There are also mobile services, enterprise applications, and services for analytics. Their target is to make organizations move faster having decreased their IT costs. Amazon Elastic Compute Cloud and Amazon Simple Storage Service are the most well-known services. Amazon Web Services servers are based in 12 geographical regions. The main one is in Northwestern United States serving US government customers and agencies. The services are accessed over HTTP.

Amazon Web Services reviews and complaints

Amazon Web Services is ranked 540 out of 3843 in E-commerce category

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