Most helpful review

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New Reviewer

Bad service and unethical practices. Will file a complaint wirh the FTC

Amazon Web Services - Bad service and unethical practices. Will file a complaint wirh the FTC
Amazon Web Services - Bad service and unethical practices. Will file a complaint wirh the FTC
Amazon Web Services - Bad service and unethical practices. Will file a complaint wirh the FTC
Amazon Web Services - Bad service and unethical practices. Will file a complaint wirh the FTC
Amazon Web Services - Bad service and unethical practices. Will file a complaint wirh the FTC
Amazon Web Services - Bad service and unethical practices. Will file a complaint wirh the FTC
Just now I tried to ask to speak with someone in customer service that can actually help. Someone with authority. Your operator would not let me speak and was extremely RUDE. Didn't care that I'm going to file a complaint with the FTC.

User's recommendation: Remember your customers. They are the reason for your business running. Do not force your customers hand to buy more products from you. I will file a complaint against you. It's not the money it's the principal..

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ID
#2083005 Review #2083005 is a subjective opinion of poster.
Pros
  • Pandemic availability
Loss
$10
Preferred solution
Apply the credit to my bank account which will not be completed. Working with your rude head quarters and incompetent customer service. It's not about the money, it's about principle..

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Verified Reviewer
New Reviewer

My AWS IAM user account login issue

my AWS IAM user account was not logging in. it was asking the MFA code, but I want to remove the MFA code for my AWS IAM user account.
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ID
#3834101 Review #3834101 is a subjective opinion of poster.
Location
Hyderabad, Telangana

Was very unhappy with the "automated" customer service.

Unable to "talk" to a real person about the possible fraud on my account. No known resolution to my problem. Unable to find a way to stay on a line to talk to someone.
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ID
#3803166 Review #3803166 is a subjective opinion of poster.
Location
Denver, Colorado

My Account is suspended but want to make due payment

Pathetatic customer care. Whrn they dont have solutuion either they transfer to other person or team and than disconnect the call
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ID
#3791959 Review #3791959 is a subjective opinion of poster.
Location
Mississauga, Ontario

I am being billed & never signed up

I got no help with cancellation. They told me to sign up in order to cancel. I need a phone number to call & cancel.

User's recommendation: Don’t get involved with this scam.

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ID
#3742277 Review #3742277 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

I did not sign up for Amazon web service

A service that I know nothing about, The only service I have through Amazon is prime which I pay for this Amazon Web I know nothing about
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ID
#3725911 Review #3725911 is a subjective opinion of poster.
Location
Fresno, California
Preferred solution
I don’t know what Amazon Web is I did not apply for it I have Amazon prime only
New Reviewer

To get a copy of & current status of each of my purchases in 2022

Nothing I grant Amazon the authority to release my total purchase information for 2022 to Marcia A. Sidenstick

User's recommendation: get a complete bill of sales for each item purchased.!

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ID
#3699559 Review #3699559 is a subjective opinion of poster.
Location
Columbus, Ohio

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Verified Reviewer
New Reviewer

I am not getting any response from aws service

when trying to login into aws account i am getting Your AWS account was suspended because you have past due charges, or your account details couldn't be verified, i dont have any past due charges and i also verified my email while creation of aws account,i am not getting why my account is suspended and now how can i get back my account as usable state
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ID
#3579008 Review #3579008 is a subjective opinion of poster.
Location
Anantapur Mandal, Andhra Pradesh
Preferred solution
i want my account back
New Reviewer

My goods are not delivered

Amazon Web Services - My goods are not delivered
Hello,call me back my number 056690**** i my order not delivered I order long back would your delivery my item its massage oil and body shaper black and beige check from your account delivery soon possible this not good said delivery but didnt deliver any thing they didnt bring my item you need to have strog delivery process i show you another items which I bought not delivery

User's recommendation: No idrea.

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ID
#3544551 Review #3544551 is a subjective opinion of poster.
Location
Dubai, Dubai
Loss
$400
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

They billed me for services I never asked for. I never contacted them for anything. Did not know who they were. They fraudulently got my credit card info and billed me 29.00 a month for over a year.

I made formal complaint and the Amazon Web service never contacted me. Amazon sucks. They committed fraud against me, intentionally, and now refuse to communicate. Isnt there anyone out there who will help me confront these frauds?!

User's recommendation: Do not buy anything from Amazon or it’s related companies, especially Amazon Web Services.

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ID
#3468423 Review #3468423 is a subjective opinion of poster.
Location
Corning, New York

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Verified Reviewer
New Reviewer

Sign in Issues / changes email address / password no working

Did not work! Could not reach AWS via the phone number. I was given the website address in which I can complete a support form. Still waiting on call back. I am doubtful they will call or contact me.

User's recommendation: Give up on getting through via a phone number to AWS.

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ID
#3450217 Review #3450217 is a subjective opinion of poster.
Location
Coronado, California
Preferred solution
To be able to sign into my account.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account hacked

The email address associated with my account has been changed without my consent. Now I'm blocked from my account.
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ID
#3409744 Review #3409744 is a subjective opinion of poster.
Location
Normanton, England
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You will not cancel our subscription and keep billing us although we are not using AWS.

I am being charged and not receiving services. Weve been trying to cancel services since June of 2021. We believe this is fraud. Please help us
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ID
#3401897 Review #3401897 is a subjective opinion of poster.
Location
Roseville, California
Loss
$200
Preferred solution
Full refund

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New Reviewer

Cancel the billing.

We did not expect for our EKS usage to be imposed a bill. I think the AWS should notify the user clearly about the billing before you impose it.

User's recommendation: So powerfull tool to use it.

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ID
#3378328 Review #3378328 is a subjective opinion of poster.
Loss
$33
Preferred solution
Full refund
New Reviewer

Dispute charge

Getting charged for not using any AWS services 189.65$ every month and there is no way to cancel and save my money please assist and do the right thing
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ID
#3368489 Review #3368489 is a subjective opinion of poster.
Location
Old Bridge Township, New Jersey
Preferred solution
Full refund
New Reviewer

I am trying to get customer service and I wasted an hour with no results. Changed my password and got a confused name that I don’t know who it is. It’s not my name.

I am trying to get customer service. I wasted an hour and all I got is : I had to change my password, ended up with a name that is not my name, its a very hard page to navigate. Now I dont know what to do. I cancel my account completely or dont try to have.

User's recommendation: Don’t use the site.

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ID
#3363816 Review #3363816 is a subjective opinion of poster.
Location
Bakersfield, California

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