waited 9 full business days with my account being suspended without a proper response from the customer service.!! i uploaded my CC details in the system and faxed it along with utility bill without avail.
Call center has no tools to do or check for anything... they simple 'apologise' for being useless.... you are better off with any other host,..... 3 dollar a month web host will do more justice than AWS wit this terrible customer service...
go figure what might have happened if i had not backed up my website daily on a remote server, from my experience AWS is a business killer and customer service is non existent. The worst experience ever..
Product or Service Mentioned: Amazon Web Services Account.
Reason of review: Poor customer service.